Welcome to WeDo – One Space for Everything. These Terms & Conditions govern your use of the WeDo website, application, and related services. By accessing or using WeDo, you agree to these terms.

1. About WeDo

WeDo is a multi-service platform that brings everyday products and services together in one place. Our services may include:

• Vegetables & Fruits
• Grocery & Daily Essentials
• Medicines & Pharmacy
• Eggs, Chicken, Meat, Fish & Prawns
• Bakery & Biscuits
• Drinks & Juices
• Dairy Products
• Ice Creams
• Cloud Kitchen & Food
• Ride Services
• Delivery Services
• Other products and services introduced by WeDo

Products and services may be provided by WeDo, local stores, restaurants, pharmacies, delivery partners, ride partners, or other service providers.

2. Eligibility

By using WeDo, you confirm that the information you provide is accurate and that you are legally permitted to use the services.

You agree to use WeDo only for lawful purposes.

3. User Account

Where an account is required, you are responsible for maintaining the confidentiality of your login information and for activities carried out through your account.

You should notify WeDo promptly if you believe your account has been accessed without authorization.

4. Products and Services

Product information, descriptions, images, prices, packaging, and availability may change from time to time.

Product images are provided for general representation, and the actual product may differ slightly in appearance, packaging, size, or color.

WeDo reserves the right to limit quantities or discontinue products or services where necessary.

5. Orders

When placing an order, you must provide accurate delivery and contact information.

An order is considered confirmed only after confirmation through the WeDo platform.

WeDo may cancel or modify an order because of:

• Product unavailability
• Incorrect pricing or product information
• Payment failure
• Delivery restrictions
• Supplier or restaurant issues
• Technical problems
• Unforeseen circumstances

6. Prices and Payments

Prices displayed on WeDo may change without prior notice.

The final payable amount may include applicable product charges, taxes, delivery charges, platform charges, packaging charges, or other applicable fees.

Available payment methods will be displayed during checkout.

7. Delivery

Delivery times are estimates and may vary because of traffic, weather, order volume, preparation time, delivery-partner availability, location, or other circumstances.

Customers are responsible for providing a correct delivery address and reachable contact number.

8. Fresh and Perishable Products

Fruits, vegetables, dairy products, eggs, meat, fish, prawns, bakery products, ice creams, and prepared food may be perishable.

Customers should check products upon delivery and report genuine quality or quantity issues within the applicable period.

9. Medicines and Pharmacy Products

Pharmacy and medicine orders are subject to applicable laws and regulations.

Where required, WeDo or the relevant pharmacy may request a valid prescription before fulfilling an order.

Customers should use medicines responsibly and follow appropriate professional or product instructions.

WeDo does not replace professional medical advice.

10. Food and Cloud Kitchen

Food and meals may be prepared by restaurants or cloud-kitchen partners.

Customers should review available information regarding ingredients and dietary requirements before ordering.

Customers with allergies or specific dietary requirements should contact the relevant food provider before placing an order.

11. Ride Services

Where ride services are available through WeDo, they may be provided by independent drivers or transportation partners.

Fares, availability, estimated arrival times, and routes may vary.

Users must follow applicable safety requirements and laws while using ride services.

12. Cancellation

Cancellation availability depends on the type and status of the order or service.

Cancellation may not be possible after an order has been prepared, dispatched, or otherwise processed.

Any applicable cancellation charges will be communicated according to the relevant service conditions.

13. Returns, Refunds and Replacements

Returns, refunds, and replacements are subject to the applicable product or service conditions.

Requests may depend on the product type, condition, reason for the request, time of reporting, merchant policy, and applicable law.

Perishable products and prepared food may have specific return or refund restrictions.

Refund processing times may vary depending on the payment method and financial institution.

14. Offers and Promotions

WeDo may provide discounts, coupons, referral benefits, and other promotional offers.

Each promotion may have separate conditions relating to validity, minimum order value, eligible products, locations, or usage limits.

WeDo may modify or discontinue promotions according to their applicable terms.

15. Third-Party Partners

Some products and services may be provided by independent third-party partners, including grocery stores, pharmacies, restaurants, cloud kitchens, delivery partners, and ride partners.

Additional terms may apply to services provided by such partners.

16. Intellectual Property

The WeDo name, logo, designs, graphics, website content, software, and other materials are owned by or licensed to WeDo and are protected by applicable laws.

You may not copy, reproduce, modify, distribute, or commercially use WeDo content without appropriate authorization.

17. Platform Availability

WeDo aims to provide reliable services but does not guarantee uninterrupted or error-free operation.

The platform may occasionally be unavailable because of maintenance, technical issues, network problems, security incidents, third-party failures, or other circumstances beyond reasonable control.

18. User Conduct

You must not:

• Create fraudulent orders or accounts.
• Misuse coupons or promotional offers.
• Provide false information.
• Attempt unauthorized access to WeDo systems.
• Introduce malicious software or harmful code.
• Interfere with the operation of the platform.
• Use WeDo for unlawful activities.
• Abuse, threaten, or harass delivery partners, drivers, merchants, restaurant staff, or other users.

19. Limitation of Liability

To the extent permitted by applicable law, WeDo will not be responsible for indirect, incidental, special, or consequential losses arising from use of the platform or services.

Nothing in these Terms & Conditions is intended to exclude liability that cannot legally be excluded.

20. Force Majeure

WeDo will not be responsible for delays or failures caused by circumstances beyond reasonable control, including natural disasters, severe weather, government restrictions, public emergencies, transportation disruptions, technical failures, or other unforeseen events.

21. Privacy

Your use of WeDo is also subject to our Privacy Policy, which explains how information may be collected, used, stored, and processed.

22. Changes to These Terms

WeDo may update these Terms & Conditions from time to time.

Changes will be published on this page with an updated Last Updated date.

23. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of courts having appropriate jurisdiction, subject to applicable law.

24. Contact Us

WeDo – One Space for Everything

📍 Address: India
📧 Email: info.wedo@gmail.com
📞 Phone: 96663 45664
📱 Instagram: @wedo.jc